Question 1

What is your minimum order quantity (MOQ)?

Accepted Answer

MOQ varies by model and configuration. In many cases, it can start from 1 unit. Please share your application, destination regulations and required specs so we can propose a suitable configuration and quote.

Question 2

What are your payment terms?

Accepted Answer

We accept T/T (Telegraphic Transfer), L/C (Letter of Credit), PayPal, and Western Union. Typically, we require 30% deposit before production and 70% balance before shipment. For long-term partners, we can discuss more flexible terms.

Question 3

Do you offer customization services?

Accepted Answer

Yes. We support OEM/ODM customization, including dimensions, payload/GVW, axle setup, tires, braking system, suspension, wiring/lighting, paint color and branding. We can customize to your use case and local regulations.

Question 4

What is your lead time?

Accepted Answer

Standard products typically have a lead time of 15-30 days. For customized products, the lead time depends on the complexity and quantity. We will provide an accurate delivery schedule when you place your order.

Question 5

Do you provide samples?

Accepted Answer

For trailers, we usually provide detailed photos/videos, specifications and optional inspection support. If you need a sample part or material confirmation, please contact our sales team.

Question 6

What certifications do you have?

Accepted Answer

Our manufacturing partner follows ISO 9001 quality management. CE and other documents depend on trailer model and destination market—we provide copies on request after you confirm the configuration.

Frequently Asked Questions

What is your minimum order quantity (MOQ)?

What are your payment terms?

Do you offer customization services?

What is your lead time?

What certifications do you have?